Information and communication applications can only be successful with the appropriate services. With the fully converged world upon us, every installation will require communication solution services to match technologies with individual business models and to meet specific customers needs. As a globally operating company, Siemens has a core competency in customer-centric solution services, and provides a consistent unified set of service offerings for voice/data networks and applications.

To suit your demands now and in future, Siemens has three key pillars of services for you to choose from:

Professional Services
Siemens HiPath Professional Consulting Service will help to maximize the potential lf your communication networks and applications. It emcompasses value chain of Consult, Design and Build ranging from understanding the customer' s business processes all the way to implementing customer oriented business communications solutions. This is mainly embodied in consultancy for your system, system integration, customization, project management, etc.

Managed Services
The Managed Services provide one-stop shopping for entire business communication functions or part of the functions including out-tasking, allowing the customers to concentrate on their core businesses. The wide range of these offerings includes operational network services handing all or part of the day-to-day management responsibilities for the customer' s communications infrastructure, as well as application services maintaining and managing customized applications. Help desk services assist companies in handing internal queries and operational issues on their communication infrastructure.

Lifecycle Services
The lifecycle Services offer all necessary product-related services over the entire product life-time. The installation and commissioning services include all necessary activities to build a specific communication solution, configure and hand it over to the customer. The operations and maintenance services ensure maximum solution availability based on service level agreements.

Siemens well trained Service Engineers and Experts
The Siemens service force is experienced and trained, and leverages on the built-in diagnostics and advanced remote maintenance capabilities as well as global processes to ensure consistent quality and reliability.

Training Services
Product-oriented training services are provided to deliver the necessary knowledge and skills for end users, IT administration and ongoing management.